Linux Arm64 Server deployment

Deploy HelpChat Server 13 on Linux servers with the ARM64 architecture. Applies to ARM processors such as Kunpeng 920 and Phytium FT-2000.

Info

The deployment steps are the same on every Linux distribution; the only difference between ARM64 and x86_64 is the package architecture. For the full procedure, see Ubuntu Server deployment.

1. Check the CPU architecture

bash
uname -m
# aarch64 in the output means the ARM64 architecture

2. Supported ARM64 processors

VendorModels
KunpengKunpeng 920 and other ARMv8 processors
PhytiumFT-2000/4, FT-D2000 and newer models
OthersAll processors compatible with the ARMv8 / AArch64 instruction set

3. Deployment steps

Download the arm64 package:

bash
tar -xzf HelpChat_Server_Linux_arm64_<version>.tar.gz
cd HelpChat_Server_Linux_arm64_<version>

sudo mkdir -p /opt/helpchat_server
sudo cp -r * /opt/helpchat_server/
cd /opt/helpchat_server

sudo chmod +x helpchatsvr
sudo chmod +x bin/ffmpeg bin/ffprobe bin/hcupdater

sudo ./helpchatsvr install
sudo ./helpchatsvr start
sudo ./helpchatsvr status

4. Further configuration

Run mode, database, ports, admin console and other settings are the same as on x86_64. See section 6 onward of Ubuntu Server deployment.