HelpChat documentation
Guides for deploying, installing and running HelpChat.
Home
Product overview and first-time setup
Client setup
Installing and using the client on each platform
Server deployment
Deploying, configuring and upgrading the server
- Deploy on Windows Server
- Deploy on Ubuntu Server
- Deploy on CentOS Server
- Deploy on Kylin Server
- Deploy on Linux Arm64
- Common Linux maintenance commands
- Deploy an Ollama AI server
- Company forum / knowledge base
- SSL certificates
- Enterprise mode
- Customer service mode
- Web client / live chat
- Web admin console
- Upgrade the server
- Auto-update desktop clients
- Auto-update mobile apps
- Upgrade from WinEIM Server
- Upgrade from HelpChat Server 11
- Upgrade from HelpChat Server 12
- Channel center
- Sticker packs
- Server license
Operations
Ports, networking, database and performance
SDK
HTTP API and database schema
FAQ
Troubleshooting common problems